Wednesday, November 27, 2019
Leave me alone essays
Leave me alone essays Many celebrities are always being followed at by paparazzi. They mostly follow the celebrities that are at their peak of the job. One of the huge paparazzi victims was the singer and king of pop Michael Jackson. He has been through so many problems through the scrutiny of the media. Everything he does has been sent to the public in a wrong and weird way that everybody from the media to the people has tagged him as wacko Jacko. Michael himself has told the public many times that many of the allegations that have been told about me are totally false. A persons privacy should be kept private and not be known to the public. In the year 1989, Michael Jackson released a song titled Leave me alone. This was from his album Bad. From the music that he makes, a person can clearly state that the genre he will fall into is pop. Later on in his carrier he was recognized as the king of pop. He had fans in all types of race and religion, whether it was African American, Caucasian, Asian, and so forth. Everyone was affected by his music. Pop music, which is, basically known as popular music was the most listened to genre of music during the period of his career. Michael Jackson was a huge during this time that many of his songs were super hits. Just like all Leave me alone won a Grammy award for Michael. There was so much scrutiny about Michael life due to his physical change by a cosmetic nose job. The surgery changed his face color. The media portrayed him as a white man wannabe. There were many reports that many of his African American fans hated him for that reason. He was criticized by many for his acting of an innocent person. He said that the changes were natural. The tone of the song itself was very madly done. The lyrics were also used in a mad way. This was to reflect upon the hatred toward the media. The main lyric of the song ...
Saturday, November 23, 2019
Free Essays on Egypt In Stone
"The message of the work of art had to be clear: everyone from scribes to peasants had to understand at first glance that the great image of the pharaoh was a sign of his limitless power." The Egyptians did not understand art as it is defined today. They had no word for art. Egyptians paintings and sculpture served as a means to a religious end, specifically to house a spirit of a person or deity. For over three thousand years the Egyptians kept and used a recommended set of rules as to how a work of art in three dimensions should be presented. Egyptian art was very symbolic. Of the materials used by the Egyptian sculptor clay, wood, metal, ivory, and stone stone was the best. It was available in many colors and hardness. Sculpture was often painted in stunning colors as well. Egyptian sculpture has two qualities that are different; it can be characterized as cubic and frontal. The sculpture nearly always copies the shape of the stone cube or block from which it was made, mostly, because it was an image made from four viewpoints. The front of almost every statue is the most important part and the figure sits or stands facing strictly to the front. The Egyptian artists were unable to create a naturalistic looking sculpture, but it is clear that this was not the intention. Most artwork was done for the pharaoh or his wealthy government officials. The large works of sculpture were often displayed at temples, which the pharaoh would build to his taste. Sculptures were stiff, formal, and serious looking. The Egyptians did not aim for realistic replica, but instead wanted to present a powerful image. Egyptians used the size of their sculptures to show the social order. The pharaoh was larger then life size, scribes and court officials were life size, and workers and peasants always shown working. Many of the smaller statues were constructed out of slate, which allowed them to survive over time. In the royal graveyard at Giza, a... Free Essays on Egypt In Stone Free Essays on Egypt In Stone "The message of the work of art had to be clear: everyone from scribes to peasants had to understand at first glance that the great image of the pharaoh was a sign of his limitless power." The Egyptians did not understand art as it is defined today. They had no word for art. Egyptians paintings and sculpture served as a means to a religious end, specifically to house a spirit of a person or deity. For over three thousand years the Egyptians kept and used a recommended set of rules as to how a work of art in three dimensions should be presented. Egyptian art was very symbolic. Of the materials used by the Egyptian sculptor clay, wood, metal, ivory, and stone stone was the best. It was available in many colors and hardness. Sculpture was often painted in stunning colors as well. Egyptian sculpture has two qualities that are different; it can be characterized as cubic and frontal. The sculpture nearly always copies the shape of the stone cube or block from which it was made, mostly, because it was an image made from four viewpoints. The front of almost every statue is the most important part and the figure sits or stands facing strictly to the front. The Egyptian artists were unable to create a naturalistic looking sculpture, but it is clear that this was not the intention. Most artwork was done for the pharaoh or his wealthy government officials. The large works of sculpture were often displayed at temples, which the pharaoh would build to his taste. Sculptures were stiff, formal, and serious looking. The Egyptians did not aim for realistic replica, but instead wanted to present a powerful image. Egyptians used the size of their sculptures to show the social order. The pharaoh was larger then life size, scribes and court officials were life size, and workers and peasants always shown working. Many of the smaller statues were constructed out of slate, which allowed them to survive over time. In the royal graveyard at Giza, a...
Thursday, November 21, 2019
Marketing case study Assignment Example | Topics and Well Written Essays - 3500 words
Marketing case study - Assignment Example The bottom line is that while companies in the Western nations are under increasing pressure from this meltdown, companies that have invested in the emerging markets are doing relatively well. It can also be observed that companies invest in emerging markets to diversify their investments. This report gives a case study of Li-Ning Company Limited that wants to introduce its brand of sportswear in the Indian market. The sports industry is highly lucrative and competitive and Li- Ning is one of the key brands that rose from a local based company to an international player with a considerable market share in various parts of the globe. Li- Ning is a major company that is based in China and produces sporting goods as well as athletic shoes. Its products targets sportsmen that take part in various activities fitness, football, tennis, badminton, basketball and running. Li Ning who was an Olympic gymnast who is the chairperson of the entityââ¬â¢s board of directors (Li Ning Company Limited, 2014) started the entity in 1990. Later in 2005 Li Ning entered into a partnership with Aigle that is a sports apparel company in France (Li Ning Company Limited, 2014). The company has been making increased profits over the years and has over four thousand retail stores. Some of these stores are franchised while others are directly owned. The most recent developments within the entity were in 2010 when its fl agship store and headquarters were established in Portland Oregon. In 2011, the company got into a partnership with Acquity Group that is based in Chicago to facilitate brand awareness and distribution of its products across the US. In 2012, Li- Ning entered into a contract with Dwayne Wade, an NBA player in a move to improve the products popularity in the US (Li Ning Company Limited, 2014). It can be observed the company makes sportswear and shoes that are mainly sold in the Chinese market. The entity has been experiencing increased growth in the recent past in its main lines
Wednesday, November 20, 2019
Film Music Essay Example | Topics and Well Written Essays - 2500 words
Film Music - Essay Example The difficulty of studying the nature of the music for motion pictures derives from the complexity of the medium. Films usually operate through "a conjunction of visual and auditory signals, research into film music requires an understanding of not one but two non-verbal systems of communication, as well as the problematical jargons with which we attempt to describe each of them in speech (Marks, 1997, p. 3)". Currently, few scholars have mastered the field of such specialized studies as music in silent movies. Thus, I have to address that this paper has limitation based on the narrow specialization of the topic. The subject of film music is neglected by researchers, because it spans between two disciplines and its material presents many problems (Marks, 1997). Unlike concert music, film music exists only as an accompaniment to the film and is not included into a repertoire. Especially in music for silent movies, the primary material that has to be researched is not the music, but th e film itself. Consequently, the film music in silent movies has to be studies together with a profound observation of the movie. Music in this sense is in the core of the research and the movie plot stays in the periphery (Marks, 1997). "As we view a film, our minds must contend with the ever-changing content of the moving image and the soundtrack. The individual elements (not just music, but also lighting, camera work, editing, and so forth) are submerged into the flow of images on the screen. Hence the engrossed audience rarely perceives these elements consciously; it is simply carried along by the stream of sights and sounds (Marks, 1997, p.4)." Marks (1997) points out that most of our "information about music and silent cinema dates from after 1910; earlier than that, documents are lacking and extant scores are few (p. 26)." Altman (1998) observes that in the early periods of silent film musical accompaniment was not standard practice. He explains that the US film industry began to introduce normative musical score as accompaniment between 1908 and 1912. Altman (1998) also notes that developing the musical accompaniment was a significant part of the cinematic transformation that was taking part at that time. Efforts were made to stimulate the use of film music and to supervise its quality. Much more attention should be paid on the impact of geography into music. The urbanized east coast versus the less populated western states, the neighborhood trends versus the downtown surroundings have influenced the sound in the silent movies (Altman, 1998). Ethnicity and race and the emergence of African folklore traditions, ragtime an d jazz on the musical accompaniment also placed a cornerstone in silent movies music. After the World War I and the disastrous flu epidemic in the 1918, the 1920s can be characterized as one of the most prosperous years in America. The 1920s are also called "The Roaring Twenties" or "The Jazz Age" (Blundell, n.d). After the World War I, a lot of African Americans who were living in the South, started to move North. Northern America was more industrialized and provided more employment opportunities. Thus, African Americans hoped they could make a better living. 1920s was the time when
Sunday, November 17, 2019
The location of businesses Essay Example for Free
The location of businesses Essay Businesses can choose where to locate. Sometimes choice of location is critical. In other cases it is less important. What is the difference? And what happens when a right choice suddenly becomes a wrong choice? Factors influencing location Every business locates where it thinks it will be successful. If you remember that businesses need: à staff to work there à raw materials to produce finished products * customers à to keep their costs as low as possible then their reasons for choosing a particular location begin to make sense. Local labour supply All organizations need to be able to employ staff. So it makes sense to locate where people live. A factory in a remote part of the Scottish Highlands would have trouble finding anyone to work there. Motorway service stations have to pay to transport their staff from local towns and villages to the station itself, a cost which other businesses can avoid. The factors which influence a particular area are often local skills and cost of labour. Local skills In some parts of the country particular skills are a tradition. If you wanted to set up a business making pottery you would be sensible to locate in the Midlands, around Stoke-On-Trent. If you wanted to make cutlery, then Sheffield is the place. If you were making boots or shoes then Northamptonshire is the area for you. Probably the most famous examples today are in the United States. Silicon Valley and Seattle are renowned for their computer industries, so this is where whiz-kid programmers head for. California is the home of the film industry, so if you were keen to work on special effects and digital technology, this is where you would go. Britains Silicon Valley is located along the M4. The area is also famous for Formula One motor racing firms. Scotland has its own Silicon Glen and Cambridge is building a reputation for and is now known as Silicon Fen. Firms wanting to specialize in these particular industries know that if they locate in these areas they will be able to recruit staff with skills they need. The City Of London is renowned for its financial skills and expertise, so this is where you would find large international banks, stockbrokers and insurance firms. Other firms dont need particular skills or maybe willing to train unskilled staff. Firms doing light assembly work often locate where there is a ready supply of cheap (often female) labour. Many of these have set up where traditional industries, such as mining, have closed. Areas with high unemployment have lower wage rates the competition for jobs keeps wage rates down. At the north of Celynen Colliery in Wales, Aiwa employs 1,000 people making videos and in the Rhondda Valley the heart of the old Welsh mining industry Taxdata employs 250 people making CD packaging. In the Dearne Valley in South Yorkshire, at a former colliery, over 2,000 people work for Ventura part of the Next group companies. Ventura is a call centre and mail-handling company which handles over seven million customer accounts for various clients such as Cellnet and the Cooperative bank. Call centres employ operators equipped with a computer and telephone whose task is to answer telephone enquiries or telephone existing or potential customers to generate more sales for companies. Today approximately 150,000 people in the UK work in call centres. Most of these are located in parts of the country where wage rates are lower. However, in some places, such as Tyneside, Leeds and Glasgow, where many call centres have been set up, competition for experienced is now increasing and pay rates are rising. So the pool of skilled labour in the area is affecting the cost for firms. The cost of labour will always be more important to businesses that are more labour intensive than those which are capital intensive. A labour intensive is one which needs a higher number of staff such as call centres or schools and colleges. A capital intensive business is one where machines or technology do most of the work as in a modern electricity generating plant. Here the cost of labour is less important in the choice of location. The Cost of Premises The cost of premises is determined by the forces of demand and supply. The greater the demand for premises and the fewer there are available the higher the cost. For that purpose, premises in city centres especially in London are much more expensive than the cost of premises in the suburbs or in the regions. For example, the lease of a large store (60,000 square feet) in Oxford Street, London, was on sale for i 12,000,000 in 1997! This is because Oxford Street is a prime site in a town a large high street store would be less but not cheap. In 1997, Mark Spencer bought 19 high street stores from Littlewoods for i 192,500,000, paying over the odds for the stores it wanted. They were actually valued at around i 80,000,000. Premises on major town centre shopping routes are always more expensive than on secondary side streets simply because shoppers stay on the high street. Areas of high employment with a surplus of skilled labour Newbury, in Berkshire, is a typical example are more expensive places to locate than areas where unemployment is high and the area depressed, as in some parts of the north east. The result is that companies that have no reason to locate in London or the south east will move to other towns and cities. Those businesses which arent dependant on passing trade will locate outside town and city centres in cheaper areas or on industrial estates. Within Britain, many local authorities offer packages to encourage businesses to locate in their area. They may offer financial assistance for large firms and reduced rents for small enterprises. Specialist rental and leasing companies will offer attractive packages enabling businesses to locate easily in special workspace sites, office complexes, business or retail centres. Some centres are managed with a central reception area, business services and shared meeting rooms. Retail units may be available on short-term license agreements, payable weekly. All these attract organizations to locate where costs will be lowest and where, hopefully, they will be able to expand their business without substantially increasing their costs. Financial Help from the Government If you live in London, south-east, or the east of England (e. g. Norwich), then you live in an officially prosperous area. If you live anywhere else, the situation is different, although in Scotland, Northern-Ireland, the West-Midlands and the south-west, prosperity rose above the UK average between 1986 and 1996. However the north-east, north-west, Yorkshire and Humberside, the East-Midlands and Wales all declined below the national average. The European Union and the government are concerned about such inequalities. They would like all regions to be equally prosperous. For some time in the UK there have been assisted areas. These are areas of Britain where regional aid may be given under European Community law. Regional Selective Assistance (RSA) is the main form of such an aid in Britain. This is a discretionary grant awarded to support a project which will stimulate employment opportunities, increase regional competitiveness and improve prosperity. Between 1985 and 1988, the scheme created 100,000 jobs, reducing employment by 0. 5 per cent in the Assisted Areas, at a cost of i 130,000,000 a year. In 1998 the European guidelines on regional aid changed and all member states were asked to propose new Assisted Areas to operate from 1st January 2000. In July 1999 the Department of Trade and Industry put forward the new proposals which included the following. à Tier One (maximum) assistance for Cornwall, Merseyside, South-Yorkshire and West-Wales and the Valleys. Here grants of up to 40 per cent of the project cost will be available. The government has also proposed that Northern Ireland be treated as an exceptional case for assistance. Tier Two assistance for areas most in need of employment creation, investment and regeneration. For these areas a 20 per cent assistance grant will be available. This includes the Highlands and Islands and various areas in England, Wales and Scotland. Rather than designate towns or cities the government has used ward boundaries (which denote voting areas). à Tier Three assistance for Enterprise Grant Areas where assistance will be available to businesses employing up to 250 people. The aim is to encourage the development of small businesses as these are seen as vital for improving employment and prosperity long term. Once the new Assisted Areas have been agreed by the European Commission, they will remain in force from 1st January 2000 to 31st December 2006. Transport Links for Suppliers and Distribution.
Friday, November 15, 2019
Roman Fever: A Brilliant Display :: Roman Fever Essays
Exposing Gender Stereotypes in Roman Fever à Definitive criteria for judging the success or failure of a work of fiction are not easily agreed upon; individuals almost necessarily introduce bias into any such attempt.à Only those who affect an exorbitantly refined artistic taste, however, would deny the importance of poignancy in literary pieces.à To be sure, writings of dubious and fleeting merit frequently enchant the public, but there is too the occasional author who garners widespread acclaim and whose works remain deeply affecting despite the passage of time.à The continued eminence of the fiction of Edith Wharton attests to her placement into such a category of authors: it is a recognition of her propensity to create poignant and, indeed, successful literature.à The brevity of her "Roman Fever" allows for a brilliant display of this talent in it we find many of her highly celebrated qualities in the space of just a few pages.à "Roman Fever" is truly outstanding: a work that exposes the gender stereotypes of its day (1936) but that moves beyond documentary to reveal something of the perennial antagonisms of human nature. à à à à à à à à à à à From the story's first sentence, upon the introduction of two women of "ripe but well-cared-for middle age," it becomes clear that stereotypes are at issue (Wharton 1116).à This mild description evokes immediate images of demure and supportive wives, their husbands' wards.à Neither woman is without her "handsomely mounted black handbag," and it is not until several paragraphs into the piece that Mrs. Slade and Mrs. Ansley even acquire first names (1117).à Thus, without even disclosing any of the ladies' thoughts to the reader, Wharton has already revealed a great deal of their personal worlds.à They live in a society which expects women to act largely as background figures, thoroughly engaged with furthering their husbands' careers and the constant struggle to remain pretty.à Indeed, little else is desired or even tolerated3/4and Grace Ansley and Alida Slade appear, at first glance, to conform to this image perfectly. à à à à à à à à à à à As the workings of the characters' minds are revealed, the extent to which they have internalized these values becomes apparent.à Each, in their brief description of the other, mentions that her acquaintance was quite beautiful in her youth.à Alida recalls how much she enjoyed having been married to a famous lawyer; she misses beingà "the Slade's wife" (1119).à Startlingly, now that their husbands are dead, we find that the women consider themselves to be in a state ofà "unemployment" (1118)!
Tuesday, November 12, 2019
Capitec Strategy to success Essay
Introduction History shows that the South African banking sector has predominately focused on middle to upper class income groups in the market, whilst neglecting the needs and demands of low income groups (Manson, 2012). Capitec Bank on the other hand, focused on the needs of these low income groups, creating a business model that was specifically tailored to their needs. Capitec was introduced in the banking industry during a time of crisis, Saambou Bank, which focused in micro lending had collapsed (McNulty, 2009). However Capitec has managed to endure this predicament and since its inception, has emerged as a force to be reckoned with, in a relatively short period of time. The bank has managed to penetrate the South African banking sector with progression in a matter of a few years due to its implementation of the inventive Bottom of the Pyramid (BoP) strategy aimed at targeting the lower end consumers (van Themaat et al, 2013). It is therefore essential to evaluate the BoP strategy, along wi th all of its aspects. For this reason, this essay will examine the history of Capitec Bank and in particular outline the successful adaption of the BoP strategy as well as its growth and current position in the banking sector. However, the main objective that will be discussed in detail will be on the aspects of Capitecââ¬â¢s strategy crucial for leverage in its position in the South African banking sector. History Capitec Bank was founded on the 1st of March 2001 and built back on its micro credit business, keeping in mind its intention to establish a proper bank in the microfinancing platform (Manson, 2012). Microfinance is a term used to describe the provision of financial services in addition to microcredit to small businesses and the bottom of the pyramid (BoP) population (van Themaat et al, 2013). Initially, Capitec started as a 300-branch micro-loan business with the sole product being 30 day loans with a 30% monthly interest. Imperatively, this business of micro-loans supported the strategic aim and complementary cost of building out an underlying foundationà necessary for a transactional bank (Ashton, 2012). Based on statistics it is found that BoP is more than two thirds of the population that survive on bare minimum income (van Themaat et al, 2013). Furthermore Finscope 2003 estimated that 35 percent of the total population in SA have never banked or used any financial service to m anage their finances. With relation to the above, it is recognized that other financial institutions overlook serving the BoP as they are perceived as non-profitable (Coetzee, 2003). However on the other hand, Capitec recognised this market as a window of opportunity as the majority of this population remained unbanked due to the many constraints that prevented them from obtaining financial services (van Themaat et al, 2013, Robin et al, 2005). The bank implemented its profit-driven strategy by customising its services and products to the needs of the BoP to achieve the following: Acceptability, Availability, Affordability and Awareness, thereby overcoming the constraints that existed. (Coetzee, 2003, van Themaat et al, 2013, Robin et al, 2005) This approach deemed successful which has resulted in an increase of market share with 51.23 percent compound interest over the last five years which is in line with its goal of being a profit-driven microfinancing institution (van Themaat et al, 2013). These aspects used by Capitec Bank to penetrate the banking sector will be discussed in this paper. Acceptability As mentioned previously in the history, Capitec overcame many constraints that had previously left the BoP sector unbanked. The founders of Capitec critically evaluated the BoP and found that many are embarrassed by their lack of education, skills, literacy, are unable to afford basic financial services and that their perceptions of banking is that it is complicated, expensive, difficult and time consuming (van Themaat et al, 2013). Capitec offers a simplistic and acceptable approach to banking which has changed these perceptions taking into consideration that the Bop are first time users. Capitec Bank (2014) displays Capitecââ¬â¢s product offering which is a Global One account that incorporates a savings, deposits and a credit facility which makes for simpler banking offering exceptional utility and value. Capitecââ¬â¢s interaction with clients are face-to-face, paper-less, cash-less and card-based (Haladjian, 2006). Overcoming the lack of confidence and literacy skills in first time BoP clients was achieved by the paperless IT and management information system (van Themaat et al, 2013). This also incorporated biometric identification using fingerprint technology and cameras to identify their clients which creates ease of use and quicker response time (van Themaat et al, 2013). Overcoming the language barrier was achieved by employing staff from the local communities. (Robin et al, 2005). Capitecââ¬â¢s investment into human resource training has made for efficient interaction with clients strengthening customer-to-bank relations and by eliminating a bulletproof glass barricade, clients receive a personal service and are treated importantly, which makes transacting a more approachable service. (Coetzee, 2003) By treating their customers with respect, this increases the emotional a ppeal to the BoP population. As compared to service in a big four branch, the Bop customer is treated as inferior and unvalued, therefore Capitec defines it focus by customer and not by income (van Themaat et al, 2013). The customer interface systems at ATMââ¬â¢s have been adjusted to the needs and preferences of the BoP catering for illiterate clients. (Coetzee, 2003) The management IT system is centrally controlled, increases simplicity and customer value by reducing administration costs, paper work, prevents fraud and keeps track of transactions using fingerprint biometrics. (Coetzee, 2003, van Themaat et al, 2013) It also creates a safer environment as cash is not kept at branches and withdrawals are available at ATMââ¬â¢s and selected retail stores considering that many unbanked sectors exist in areas experiencing high crime and this positively contributes to driving down financial service costs (Coetzee, 2003, Haladjian, 2006). Opening an account takes ten minutes. After credit evaluation and approval, the loan application process is as follows: scan ID document and verify using barcode, scan payslip, take a photo of the client, capture other data, open account, print loan agreement, all ow client to sign, then scan and return the original, create an ATM card and give card to the client (Coetzee, 2003). Coetzee 2003 highlights that this previously unbanked population deemed asà undesirable and unprofitable are being served by Capitec Bank in large volumes since its inception. This further proves that the strategy of simplifying its service implemented by Capitec appeals to the Bop population allowing Capitec to penetrate the banking sector. Availability Capitec makes their services more available to customers by having longer business hours, increasing the number of branches, allowing withdrawals at retail outlets, using ATMââ¬â¢s, internet banking and applying for credit online. According to Planting (2006) Capitec Bank has extended their business banking hours. On weekdays branches are open from 8am to 5pm (Manson, 2012). Most of the branches of the big four banks: Absa, Nedbank, FNB and Standard bank close at about 3:30pm or 4pm. Capitec considers that most customers are working and can only access branches after working hours which is around 4pm. In some cases branches are open till later where it suits customers and branches are also capable of going to the workplace of customers to offer their services (Coetzee, 2003). On Saturdays branches are open between 8am to 1pm and on Sundays branches in large shopping centres are open between 10am to 2pm (Manson, 2012). Most of the big four banks branches close on Saturday at about 11am and on Sunday most branches are not open. These times considers that customers may not be able to do their banking during the week because of long and tiring working hours. They understand the needs of customers by offering longer business banking hours. Capitec knows that their customers need to reach their branches easily. This is done by reducing the size of branches and increasing the quantity of branches (Manson, 2012). They would rather have more branches in one area than have one big branch. Many people do not save because they do not have access to banking services (Finscope, 2003). Increasing the number of branches increases accessibility and savings will be encouraged. Using this approach makes their services accessible and convenient for customers. Initially Capitecââ¬â¢s main target focus was the BoP. Branches are located at taxi ranks, train stations and townships where their services are easily available to the low income group. They have expanded over the years, making their services available to the other income groups by locating branches near rural areas and in shopping malls. Capitec uses existingà infrastructure to improve banking service accessibility. They have partnered with retail outlets such as Checkers, Pick ââ¬Ën Pay, Shoprite and Pep. Customers can withdraw cash at these retail outlets. Most of the retailers allow cash to be withdrawn when purchasing items at the stor es except at Pick ââ¬Ën Pay no purchase is required to make a withdrawal. They have increased their network location by allowing withdrawals at retailers without having to invest in any large infrastructure (Kim & Mauborgne, 2005). This allows easy access to money and convenience for customers. Capitec ATMââ¬â¢s are located across SA making them easily accessible. If customers cannot access an ATM to withdraw cash, they can always go to retail outlets making their services more accessible and unique compared to the major banks. The ATMââ¬â¢s can be used to check balances, withdraw cash and multi-loan, transfer money to savings plans and change a pin. The availability of services offered by Capitec is improved by partnering with MasterCard. Cards are developed to allow customers usage even in remote places (Lee, 2010). Mobile banking is also used by Capitec; customers can use their cell phone to access multi-loan, savings plans and savings account. It can be used to purchase airtime and electricity, check account balances and previous electricity tokens purchased, withdraw multi-loan and make payments to clients who bank with Capitec, transfer money between your accounts and register for SMS update for security purposes. Capitec offers internet banking that is simple, safe and saves the customer money. Money can be managed whenever it suits the customer. Internet banking allows customers to transfer money between their accounts, create stop orders, check their statements, tax interest certificate, payment history and register for SMS update system. Customers first need to access their nearest branch to register for mobile or internet banking and to find out how it works. After registration customers can easily access their services when it suits them. They also allow customers to apply for credit online which increases availability of their services. A credit application must be completed online and they will contact the customer to discuss it with them, making credit application easily accessible. The use of EMP technology and cards linked to maestro allows customers use of their cards offline, offering services in areas of limited access such as rural communities (Haladjian, 2006). Using these strategiesà Capitec has made their services more available and convenient for custome rs, thus improving the banking sector. These strategies used have increased their client base and resulted in the growth of bank. Businesstech (2014) reveals that Capitec has overtaken Nedbank and is now the fourth largest bank with approximately 10.8 per cent market share. Affordability A substantial component behind Capitec Bankââ¬â¢s successful business model was its development of a strategy aimed at understanding the needs of its customers which were the ââ¬Å"bottom of the pyramidâ⬠population (van Themaat et al, 2013). This prompted the bank to offer affordable banking products and services that were specifically designed in accordance to its customersââ¬â¢ needs. Capitec centred on having simple banking products and services and sought out to have the lowest fees, hence arguably making it the most affordable bank to bank with amongst many of its competitors in the banking sector (Manson, 2012). In order to understand this strategy, it is imperative to highlight the banking products and services Capitec offered which allowed it to penetrate the banking sector in South Africa as well as making a comparative analysis with the products and services of some of the major banks in South Africa. The fundamental factor of Capitecââ¬â¢s success is its Capitecââ¬â¢s Global One account which comprises of three distinct features: it allows an individual to have the ability to transact, save and access credit, all with one account (Capitec Bank, 2014). The efficiency of this account ensures that customers do not have to open three separate accounts which cuts down on administrative costs. The monthly administration cost for the Global One account inclusive of all its aspects as of 01 March 2014 amounts to R5.00 (Capitec Bank, 2014). Furthermore there is free access to card, mobile as well as internet banking and in so doing makes it more appealing to Capitecââ¬â¢s target market (Manson, 2012). Comparing Capitecââ¬â¢s Global One account with that of its counterparts from the big four banks in the table below, it can be seen that this account is more superior in terms of its features and much more cost efficient than the rival accounts of other banks. Bank Transactional Account Savings Account Access Credit Capitec- ââ¬Å"Global One Accountâ⬠YES YES YES FNB- ââ¬Å"Easy Accountâ⬠YES YES NO Absa- ââ¬Å"Flexi Accountâ⬠YES YES NO Nedbank- ââ¬Å"Ke Yona Accountâ⬠YES NO NO Standard Bank- ââ¬Å"PlusPlan Accountâ⬠YES YES NO The Global One transaction feature allows you to transfer, deposit or withdraw money as well as to make purchases and payments (Capitec Bank, 2014). The fees that Capitec charges relating to the transaction aspect on this account is by far the cheapest in comparison to the transaction accounts of the big four banks. Fees relating to all card purchases are free whether you purchase at card machines, shop online, order by telephone or through mail. Money transfers to own accounts are also free and to other accounts is charged at a fee of R1.05. Balance enquiries through all channels are also free. (Capitec Bank, 2014) The savings component on the Global One account allows an individual to have four different savings plan which has the ability to earn interest ranging from 4.40 to 9% depending onà their plans. These plans can also be flexible or fixed according to oneââ¬â¢s preference. With flexible savings, people can earn from 4.40% interest on their daily balances as well as cho ose the amount they want to deposit and the frequency of their deposits (Capitec, 2014). Another advantage to these plans is that there is no monthly admin fee that has to be paid to each account as well as no minimum balance required in order to start saving. Fixed-term savings gives one the ability to choose from two deposit options. The first is a ââ¬Å"single depositâ⬠which can run from a period of 6 to 60 months with a minimum balance of R10 000 and a maximum investment of R5 million (Capitec Bank, 2014). The second option is ââ¬Å"multiple depositsâ⬠which can run from a period of 6 to 24 months with a maximum investment amount of R1 million. The interest rate is fixed for the full term and interest gained from this option can either be reinvested or transferred to back to oneââ¬â¢s transaction or savings account (Capitec Bank, 2014). Having a look at the competing accounts of the other major banks which can be seen in the table below, most offer interest rates that are less than 1%. Capitec on the other hand offers highly competitive interest rates which make it more lucrative for people to bank with them as they are able to earn more on their savings. Bank Capitec- ââ¬Å"Global One Account FNB- ââ¬Å"Easy Account Absa- ââ¬Å"Flexi Account Nedbank- ââ¬Å"Ke Yona Account Standard Bank- ââ¬Å"PlusPlan Accountâ⬠Interest Rates 4.40 to 9% 0%
Subscribe to:
Posts (Atom)